Cookie Policy

Cookies are small files stored by a browser. Local storage and session storage are similar technologies used by the website to remember information on a device. They may be first-party or provided by a service used on the site.

tcr_cart stores the basket in local storage until it is changed or cleared. collection-room:recently-viewed:v1 remembers recently viewed products for up to 30 days. collection-room:header-theme remembers the selected storefront colour theme until changed or cleared.

tcr_checkout_details stores completed checkout contact and address details in the current tab. The site stops restoring that draft after 30 minutes and removes it after successful checkout. Closing the tab ends this session storage.

collection-room:cookie-consent:v1 records an accept or refuse choice for optional analytics for up to 180 days. tcr_member_setup is short-lived session storage used to complete member setup.

AWS Amplify and Cognito use necessary authentication storage or session cookies to sign customers and administrators in, protect accounts and authorise requests. Names and duration may vary with the authentication configuration and token lifetime.

When a valid Google Analytics measurement ID is configured, analytics loads on public shop pages only after optional cookies are accepted. It is not loaded on admin, member, sign-in or checkout pages. Advertising storage, advertising user data and ad personalisation are denied.

Google Analytics may set _ga and a measurement-specific _ga_ cookie to distinguish visits. Their duration is controlled by Google Analytics and is ordinarily up to two years. Refusing optional cookies disables analytics and the site attempts to remove those cookies.

After accepting optional analytics, the shop records a page view on public shop pages. A random ID in tab session storage distinguishes browser sessions within each UK calendar day. The counter stores page paths, visit times and daily totals; it does not store names, email addresses or IP addresses. Session records expire after eight days and daily totals after 95 days. Refusing optional analytics disables this counter.

Stripe may use necessary payment-security and fraud-prevention technologies when its payment interface is opened. Embedded or linked third-party services have their own policies. Social links alone do not load a social platform into the page.

The first-layer choice offers equally available controls to refuse or accept optional analytics. Cookie settings remain accessible from the footer so the choice can be changed later. Refusing optional analytics does not prevent essential shopping.

Browsers can inspect, block or remove cookies and stored site data. Blocking essential storage may affect baskets, sign-in or checkout.

For questions email hello@thecollectionroom.com. We update this inventory when website technologies change.

Nothing in this policy excludes or restricts statutory consumer rights where applicable.